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Supplier Relationship Policies
Supplier Relationship Policies ...

Supplier Terms & Conditions, Policies and Procedures
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Emergency Preparedness
Emergency Preparedness In our industry it is important to establish and maintain emergency plans, train employees and contractors on the plan, provide appropriate guidance and ensure an organized response to any emergency situation. Below are links to information you may find helpful in preparing for an emergency. For information regarding Emergency Preparedness and Response visit: https://www.osha.gov/SLTC/emergencypreparedness/gettingstarted.html#business Chemical & Hazardous Material Information Clickhere to access the PHMSA - Pipeline and Hazardous Materials Safety Administration Emergency Response Guidebook. Clickhere to access the NIOSH Pocket Guide to Chemical Hazards Hurricane Preparedness The purpose of implementing a hurricane preparedness plan is to provide reasonable measures to safeguard shoreside and shipboard employees, maintain normal business operations as long as possible, and resume normal operations as soon as possible. It is the intent of ...

Prospective Suppliers
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Contracted/ Active Suppliers
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Standard PO Terms & Conditions
Standard Purchase Order Terms & Conditions ...

About Supply Chain Management
Royal Caribbean Cruises Ltd. Supply Chain Management We have a common passion for creative thinking, innovative engineering and outstanding guest service that drives continuous improvement in everything we do. The entire Royal Caribbean family is committed to the legacy of hospitality and culture of innovation that is at the core of our guest service, the protection of our natural environment and responsible citizenship in our global community. Our Vision We dream at Royal Caribbean Cruises Ltd. We look beyond the now, sensing and feeling and intuiting what could be. As a company and as individuals, we feel compelled to ask this question: What if? What if we could build an ice rink on a cruise ship? What if we could blow glass at sea? What if we could take people to places they never thought theyd see? What if? More than 40 years ago, we set out to create ships that astound and experiences that amaze. The road from dream to reality has ...

WebEC
Royal Caribbean Cruises Ltd.'s Web Commerce Portal WebEC is available to active RCL suppliers. The web commerce portal requires a unique RCL username and password to access the site. Clickhere to access WebEC or copy and paste the URL below into a browser window: https://rcl.redwavesimplicity.com Contact your RCL relationship manager to inquire about WebEC options for your company ...

Product Bulletins & Notifications
Product Bulletins, Recall & Service Notifications Product recall notices, bulletins or other product specific notifications must be emailed to: Serviceletters@rccl.com Suppliers are responsible for sending product bulletins, recall notices or any correspondence related to products purchased by RCL or any affiliates to Serviceletter@rccl.com immediately upon issuance. ...

Supplier Diversity
SUPPLIER DIVERSITY CULTURE OF DIVERSITY & INCLUSION We are a global company with a global perspective. Our ships sail the 7 seas, visiting over 1,000 destinations, and we have 12 offices around the world. Our culture reflects our global nature.We are committed to celebrating diversity and inclusion at RCL. We are proud of the way our team members from different cultural backgrounds, ages, races, religions, education levels, sexual orientation, genders, and disabilities come together to create incredible vacationsand employeeexperiences.At RCL, we believe that the diversity of our employees plays a major role in our success. SUPPLIER DIVERSITY The same is true for our supplier base. We appreciate the value in diversity and access to goods and services provided by local and minority owned businesses. RCL is committed to improving supplier relationships with traditional diverse businesses such as minority owned, veteran owned (also service disabled), woman-owned, ...

Invoice Tracking
Invoice Tracking - Vendor Self Service Our Vendor Self Service (VSS) site is available for all our active suppliers. This is a highly secured site which requires its own distinct user name and password. To request access to the Supplier Self Service system please contact your Primary RCL Relationship Owner. For Password Reset: Please email your Primary RCL Relationship Owner so they can validate and send the request to vendor self service (vendorselfservice@rccl.com) Note: Only one USER ID and PASSWORD will be assigned per company so please have your contact person share this information with other users. · After a month if you don't log in the password will need to be reset so please keep it active as we dont want to reset your ID monthly. If after 3 months there is no activity, the access will automatically be disabled. VSS - Invoice Tracking allows active suppliers secured access to review open invoices and information regarding the payments that have been ...

Secure Supplier Portal Administrator Information
Secure Supplier Portal Administrator The Supplier Portal Administrators role and responsibilities include: User Management: The Administrator will have access rights to create/modify/delete Users (Multiple Users) for your organization. This eliminates dependency on RCL enabling your organization to manage employee access RCL secured content. The Users created by the Administrator will have full access to the Portal, with one exception the User Management tools. Only Active Suppliers with a unique RCL Supplier ID may request Supplier Portal Administrator changes. To request a change to your Supplier Portal Administrator set-up kindly email the following required information to SupplierPortalMailbox@rccl.com. The email subject line must state "Supplier Portal Administrator Request". Company Legal Name: Company RCL Supplier #: Company D-U-N-S #: Full Name of the Primary Contact at Royal Caribbean Cruises Ltd: E-mail address of the Primary Contact ...

Becoming a Royal Caribbean Cruises Supplier
Prospective Suppliers Becoming a Royal Caribbean Cruises Supplier Royal Caribbean Cruises Ltd. (RCL) is focused on procuring products and services from suppliers that share our commitment to quality, safety, innovation, sustainability and customer satisfaction. We encourage research and development to generate new ideas, innovative solutions and programs to contain costs as a part of the normal business cycle. We expect our suppliers to commit to a process of continuous improvement in all areas. RCL maintains ISO 9001, ISO 14001 and international safety management system certifications and appreciates supplier's that adhere to similar management system protocols. Prospective suppliers should ensure all international maritime regulations and documentation are obtained and available upon request for any technical materials and goods, and should also obtain a Certification of Quality for any custom-made parts. All suppliers should have a quality and safety system appropriate ...

Message From Our Senior Vice President and Chief Global Supply Chain Officer
Message From Our Senior Vice President and Chief Global Supply Chain Officer At Royal Caribbean Cruises Ltd., our goal is to provide authentic hospitality and excellent services by exceeding our guests expectations, taking ownership of any problem that is brought to our attention, and engaging in conduct that enhances our corporate reputation. In keeping with this goal, we respect fundamental human rights and core labor principles, recognize our responsibility to manage the environmental impact of our operations, and contribute to enhance the well-being of the communities we serve. We recognize that our Suppliers play an important role in achieving our success and best-in-class performance in our supply chains. Accordingly, we strive to develop mutually rewarding relationships with Suppliers who share and promote our values and high ethical standards within their organizations, operate with integrity in a legally, socially and environmentally responsible manner, and drive out cos ...

Frequently Asked Questions
Frequently Asked Questions Where do I locate information regarding Port entry requirements? All Ports within the United States require both a TWIC Card and a Port ID. All suppliers making direct deliveries to a vessel are responsible for ensuring their representatives have the appropriate forms of identification. Suppliers must register all direct US Port deliveries using the Port Access Security System (PASS) a minimum of 48 hours in advance. Clickhere to for more information. To access the PASS application click on the PASS link in the tool bar above. International Ports of Call: Each country maintains their own entry requirements contact the port to verify entry requirements before making deliveries to RCL vessels. What is the difference between the RCL Global Regulatory Compliance Portal and the RCL Supplier Registration Portal hosted by Dun & Bradstreet? The RCL Global Regulatory Compliance Portal is where our new and existin ...

Supplier Guiding Principles
SUPPLIER GUIDING PRINCIPLES At Royal Caribbean Cruises Ltd., along with our subsidiaries and affiliates (RCL or the Company), we work diligently to build and maintain business relationships with Suppliers who share our commitment to conduct business in compliance with the law and in accordance with the highest ethical standards. We manage our global operations with honesty, fairness, integrity, and trustworthiness and we expect and encourage our Suppliers to do the same. These Supplier Guiding Principles describe the minimum standards RCL expects of Suppliers doing business with the Company. They provide general guidelines for business conduct and are designed to complement similar standards and policies adopted by our Suppliers. We encourage our Suppliers to not only use these Supplier Guiding Principles to guide their actions but to find ways to continuously improve upon them throughout their organization. The long-term success of RCL is greatly influenced by our joint abili ...

Supplier Procedures
SUPPLIER PROCEDURES Basic Operating Procedures Confirmation Requirements Purchase orders must be confirmed online within 48 hours of receipt. A confirmation is the acknowledgement that all line items will be delivered as specified including description, brand, pack size, price, quantity, and as per the terms of the purchase order including delivery location and delivery date. Any request to change a purchase order must be communicated online during the confirmation process using the available fields or via email to the corresponding Fleet Services Agent. If your request is accepted, an updated purchase order will be transmitted no later than the next business morning. The updated purchase order will require confirmation. Invoice Requirements Invoices must be on original letterhead including your supplier number, written in English and in the currency specified on the purchase order. Invoices must have name of ship, voyage number, delivery date, port/warehouse name and ad ...

Port Entry & Port Access Security System (PASS) Information
Port Access Security System (PASS) Active RCL suppliers are eligible to nominate a Supplier Portal Administrator and obtain access to secure content and the Port Access Security System. PASS provides active RCL suppliers the ability to register their scheduled pick-up and delivery information with United States Port Authorities. Access to the PASS application is available via your assigned username and password. To access the PASS application, click on the PASS ship icon in the tool bar above. For more information regarding Supplier Portal Administrator set-up clickhere. Port Entry Requirements All Ports within the United States require both a TWIC Card and a Port ID. All suppliers making direct deliveries to a vessel are responsible for ensuring their representatives have the appropriate forms of identification. Suppliers must register all direct US Port deliveries using the Port Access Security System (PASS) a minimum of 48 hours in advance. To access th ...