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Port Entry & Port Access Security System (PASS) Information
Port Access Security System (PASS) Active RCG suppliers are eligible to nominate a Supplier Portal Administrator and obtain access to secure content and the Port Access Security System. PASS provides active RCG suppliers the ability to register their scheduled pick-up and delivery information with United States Port Authorities. Access to the PASS application is available via your assigned username and password. To access the PASS application, click on the PASS ship icon in the tool bar above. For more information regarding Supplier Portal Administrator set-up clickhere. Port Entry Requirements All Ports within the United States require both a TWIC Card and a Port ID. All suppliers making direct deliveries to a vessel are responsible for ensuring their representatives have the appropriate forms of identification. Suppliers must register all direct US Port deliveries using the Port Access Security System (PASS) a minimum of 48 hours in advance. To access th ...

Secure Supplier Portal Administrator Information
Secure Supplier Portal Administrator The Supplier Portal Administrators role and responsibilities include: User Management: The Administrator will have access rights to create/modify/delete Users (Multiple Users) for your organization. This eliminates dependency on RCL enabling your organization to manage employee access RCGsecured content. The Users created by the Administrator will have full access to the Portal, with one exception the User Management tools. Only Active Suppliers with a unique RCGSupplier ID may request Supplier Portal Administrator changes. To request a change to your Supplier Portal Administrator set-up kindly email the following required information to SupplierPortalMailbox@rccl.com. The email subject line must state "Supplier Portal Administrator Request". Company Legal Name: Company D-U-N-S #: Full Name of the Primary Contact at Royal CaribbeanGroup: E-mail address of the Primary Contact at Royal Caribbean Group: Supplie ...

Frequently Asked Questions
Frequently Asked Questions Where do I locate information regarding Port entry requirements? All Ports within the United States require both a TWIC Card and a Port ID. All suppliers making direct deliveries to a vessel are responsible for ensuring their representatives have the appropriate forms of identification. Suppliers must register all direct US Port deliveries using the Port Access Security System (PASS) a minimum of 48 hours in advance. Clickhere to for more information. To access the PASS application click on the PASS link in the tool bar above. International Ports of Call: Each country maintains their own entry requirements contact the port to verify entry requirements before making deliveries to RCGvessels. What is the difference between the RCGGlobal Regulatory Compliance Portal and the RCGSupplier Registration Portal hosted by Dun & Bradstreet? The RCGGlobal Regulatory Compliance Portal is where our new and existing su ...

Supplier Procedures
SUPPLIER PROCEDURES Basic Operating Procedures Confirmation Requirements Purchase orders must be confirmed online within 48 hours of receipt. A confirmation is the acknowledgement that all line items will be delivered as specified including description, brand, pack size, price, quantity, and as per the terms of the purchase order including delivery location and delivery date. Any request to change a purchase order must be communicated online during the confirmation process using the available fields or via email to the corresponding Fleet Services Agent. If your request is accepted, an updated purchase order will be transmitted no later than the next business morning. The updated purchase order will require confirmation. Invoice Requirements Invoices must be on original letterhead including your supplier number, written in English and in the currency specified on the purchase order. Invoices must have name of ship, voyage number, delivery date, port/warehouse name and ad ...