Search Results

Invoice Tracking
Invoice Tracking - Vendor Self Service Our Vendor Self Service (VSS) site is available for all our active suppliers. This is a highly secured site which requires its own distinct user name and password. To request access to the Supplier Self Service system please contact your Primary RCL Relationship Owner. For Password Reset: Please email your Primary RCL Relationship Owner so they can validate and send the request to vendor self service (vendorselfservice@rccl.com) Note: Only one USER ID and PASSWORD will be assigned per company so please have your contact person share this information with other users. · After a month if you don't log in the password will need to be reset so please keep it active as we dont want to reset your ID monthly. If after 3 months there is no activity, the access will automatically be disabled. VSS - Invoice Tracking allows active suppliers secured access to review open invoices and information regarding the payments that have been ...

Supplier Procedures
SUPPLIER PROCEDURES Basic Operating Procedures Confirmation Requirements Purchase orders must be confirmed online within 48 hours of receipt. A confirmation is the acknowledgement that all line items will be delivered as specified including description, brand, pack size, price, quantity, and as per the terms of the purchase order including delivery location and delivery date. Any request to change a purchase order must be communicated online during the confirmation process using the available fields or via email to the corresponding Fleet Services Agent. If your request is accepted, an updated purchase order will be transmitted no later than the next business morning. The updated purchase order will require confirmation. Invoice Requirements Invoices must be on original letterhead including your supplier number, written in English and in the currency specified on the purchase order. Invoices must have name of ship, voyage number, delivery date, port/warehouse name and ad ...

Port Entry & Port Access Security System (PASS) Information
Port Access Security System (PASS) Active RCL suppliers are eligible to nominate a Supplier Portal Administrator and obtain access to secure content and the Port Access Security System. PASS provides active RCL suppliers the ability to register their scheduled pick-up and delivery information with United States Port Authorities. Access to the PASS application is available via your assigned username and password. To access the PASS application, click on the PASS ship icon in the tool bar above. For more information regarding Supplier Portal Administrator set-up clickhere. Port Entry Requirements All Ports within the United States require both a TWIC Card and a Port ID. All suppliers making direct deliveries to a vessel are responsible for ensuring their representatives have the appropriate forms of identification. Suppliers must register all direct US Port deliveries using the Port Access Security System (PASS) a minimum of 48 hours in advance. To access th ...

Message From Our Vice President of Supply Chain
Message From Our Vice President of Supply Chain At Royal Caribbean Cruises Ltd., our goal is to provide authentic hospitality and excellent services by exceeding our guests expectations, taking ownership of any problem that is brought to our attention, and engaging in conduct that enhances our corporate reputation. In keeping with this goal, we respect fundamental human rights and core labor principles, recognize our responsibility to manage the environmental impact of our operations, and contribute to enhance the well-being of the communities we serve. We recognize that our Suppliers play an important role in achieving our success and best-in-class performance in our supply chains. Accordingly, we strive to develop mutually rewarding relationships with Suppliers who share and promote our values and high ethical standards within their organizations, operate with integrity in a legally, socially and environmentally responsible manner, and drive out cost while innovating to increas ...