Administrator Information & User Management Guide

End User Support

Support Email: SupplierPortalMailbox@rccl.com

This is an unmanned email box. all emails are electronically routed by subject line. It is VERY IMPORTANT to use the correct subject line to avoid delayed responses:

• Questions/ support related to PASS the subject line must contain: "PASS Support"
• Questions/ support related to Supplier Portal Administration the subject line must contain: "Admin Support"
• New Supplier Portal Administrator the subject line must contain: "Supplier Portal Administrator Request"

Supplier Portal Administration

Click on Options in the right hand corner above to manage your administrator password, user accounts and passwords.

User Management Guide

The Supplier User Management Manual provides guidance on setting up royalxchange.rccl.com users for your company.